Our Reviews
Angelena T|2025 GMC Yukon
Confirmed Sales Customer
9/23/2025
Great customer service! Communication was great and staff were very helpful and friendly! Made our buying experience so much easier. Would definitely recommend this dealership to anyone in the market for a vehicle.
Wesley Curtis
9/24/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Congratulations on your new vehicle, Angelena! We look forward to helping again in the future. Best wishes, Monticello Chevrolet GMC
Fort Smith, AR
Daniel S|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
10/30/2025
Satisfied and will continue using in future!
Wesley Curtis
10/31/2025
We’re delighted to hear you’re satisfied with our service! Thank you for your loyalty, and we look forward to keeping your vehicle in excellent condition for all your future needs—we’re here for you anytime you need us!
Monticello, AR
Wayne H|2019 GMC 1500 Sierra
Confirmed Service Customer
12/18/2025
All good
12/19/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
Star City, AR
George K|2025 GMC Sierra 1500
Confirmed Service Customer
12/18/2025
Great customer service!
12/19/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Monticello, AR
Monica H|2026 Chevrolet Trax
Confirmed Sales Customer
12/17/2025
Wesley Curtis did amazing job getting my daughter into her brand-new Trax. I will refer my friends to him anytime. The sales manager Chris was also supper nice and friendly. They had an incident in the shop area. All the staff made sure we were okay and the apologized to us over and over. Will go back for sure Great service
Wesley Curtis
12/18/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
Star City, AR
Jesse B|2026 Chevrolet Colorado
Confirmed Sales Customer
2/11/2026
Was taken care of, given numbers straight, no hasseling
Dumas, AR
Tonya C|2026 Chevrolet Trax
Confirmed Sales Customer
3/1/2026
Excellent staff and smooth buying process
Monticello, AR
Sheila L|2022 Buick Encore GX
Confirmed Service Customer
3/9/2026
Buying a vehicle and the service light comes on within a week and they wants to charge me for the diagnostic on my vehicle.
3/10/2026
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
Monticello, AR
Christina J|2025 Chevrolet Trax
Confirmed Service Customer
9/10/2025
They where courteous and fast.
9/11/2025
Hi there, your satisfaction is our top priority. Please don't hesitate to reach out to us if there's anything more we can do! Best wishes, Monticello Chevrolet GMC
LELAND, MS
Marty L|2025 GMC Sierra 1500
Confirmed Sales Customer
10/27/2025
Wesley is a great salesman and goes over and beyond to help his customers.
Wesley Curtis
10/28/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
Monticello, AR
Daniel L|2022 Buick Enclave
Confirmed Service Customer
11/19/2025
Been having my vehicle purchased from here and worked on them here for two decades, and I’ve worked here myself for a decade. Love the people and love the service.
11/20/2025
Thank you for your loyalty and kind words! We’re thrilled to hear that you’ve enjoyed working with our team and having your vehicles serviced here over the years. We truly appreciate your continued trust in us.
Monticello, AR
Jeri F|2026 Chevrolet Traverse
Confirmed Sales Customer
2/11/2026
They took care of me and answered all questions I had about my new purchase.
Dumas, AR
Clayton S|2023 Chevrolet Silverado 2500 HD
Confirmed Service Customer
3/6/2026
Dropped my truck off Wednesday afternoon was told it would only take 8-10 hours to complete but they would let me know when I could pick it up. Friday afternoon late I decided to go get my truck expecting it done but instead was told they pulled the mechanic working on it off to put on a ride they really wanted to get sold and it wouldn’t be ready until Tuesday so I was out a vehicle 6 days for a 10 hour job only to find out Tuesday I had to take it somewhere else to complete the job because they do not have an alignment machine and I had to pay for it myself. What’s even worse they tried to charge me a make believe $250 deductible as if i didn’t already know my warranty was a $0 deductible so how many people do they do that to and get away with it. I used to get all my vehicles done here but that’s over with I will drive an hour to another dealership from now on
3/9/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
Monticello, AR
Christina R|2014 Chevrolet Malibu
Confirmed Service Customer
8/5/2025
I don't have any glowing remarks to make about the service department.
8/6/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
Dumas, AR
Matthew T|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
10/16/2025
From the moment I stepped out of my vehicle after arriving everyone I had dealings with was very polite, professional, and enjoyable to deal with!! I’m glad I was referred to Wesley and Monticello Chevrolet by my ex-wife.
Wesley Curtis
10/17/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
Magness, AR
Sheila K|2026 Chevrolet Traverse
Confirmed Service Customer
12/10/2025
Everyone was friendly and knowledgeable.
12/11/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
MONTICELLO, AR
Jeanna L|2023 Chevrolet Tahoe
Confirmed Service Customer
5/27/2026
There was grease all over my passenger seat.
John Arbuckle
5/29/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
Hamburg, AR
James S|2020 GMC Yukon
Confirmed Service Customer
6/28/2026
Everything cost too much, not worth the money, warrantys don't last long enough.
Avery Weaver
6/30/2026
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
Wilmar, AR
Terry K|2026 GMC Sierra 1500
Confirmed Sales Customer
6/30/2026
Wesley Curtis was a good sales consultant. He listened to my wants and need and found a vehicle that met all the criteria I needed & wanted at a fair price
Wesley Curtis
7/1/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
Wilmar, AR
Linda B|2026 Chevrolet Tahoe
Confirmed Service Customer
4/30/2026
Everything went fine. Very costly but I suppose that is due mostly to the cost of oil and Iran right now.
Avery Weaver
5/1/2026
Thank you for your honest and thoughtful feedback. We’re glad everything went smoothly and appreciate your understanding, and we look forward to assisting you again in the future.
MONTICELLO, AR
Tina C|2026 GMC Terrain
Confirmed Sales Customer
11/21/2025
Very eager and helpful
Dar'Veon Rayford
11/22/2025
Thank you for the uplifting and encouraging note—being eager and helpful is exactly the kind of service we aim to provide, and we’re glad it stood out for you.
Crossett, AR
Anita R|2025 Chevrolet Blazer
Confirmed Service Customer
12/7/2025
Very professional staff.
12/8/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
Monticello, AR
James S|2024 GMC Sierra 1500
Confirmed Service Customer
1/8/2026
Great service
1/9/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
Monticello, AR
Darren J|2024 GMC Canyon
Confirmed Service Customer
1/15/2026
Ms. Sky, John, Codey, and Daniel were very helpful and professional in completing the diagnosis and service of my truck. Any question I had was answered in a timely and professional manner.
1/17/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
Wilmar, AR
Monticellochevroletgmc -|2011 Chevrolet Tahoe
Confirmed Service Customer
7/1/2026
Oil Changers took good care of my Jeep
John Arbuckle
7/2/2026
Thank you for your support and positive feedback! We're glad we could help and look forward to serving you again.
Monticello, AR
Belinda T|2021 Buick Envision
Confirmed Service Customer
11/9/2025
They kept me informed and up to date on what was needed and cost, when it would be complete. Very thankful for this service!!!
11/10/2025
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
Warren, AR
Terri M|2026 Chevrolet Trailblazer
Confirmed Sales Customer
1/12/2026
Very easy trade for a new Trailblazer!
Wesley Curtis
1/14/2026
Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.
Monticello, AR
Chad C|2022 Chevrolet Malibu
Confirmed Service Customer
7/2/2026
The experience was good
Avery Weaver
7/3/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Monticello Chevrolet GMC. If you have any further questions, please give us a call. We're always happy to help!
Arkansas City, AR
Charles J|2026 GMC Canyon
Confirmed Sales Customer
7/12/2026
Very helpful sales staff. Understood what I needed.
Michael Brannon
7/14/2026
Thank you for your feedback! We are glad to hear that our staff was able to help you. We appreciate having such dedicated team members on board. If you have any more comments or need further assistance, feel free to reach out!
Rison, AR
Terry K|2026 GMC Sierra 1500
Confirmed Service Customer
7/13/2026
My sales rep and sales manager worked to get me the best deal and I was happy leased with what they were able to do
John Arbuckle
7/15/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
Wilmar, AR
Roy R|2025 GMC Canyon
Confirmed Sales Customer
3/6/2026
Awesome sale re s crrw
Wesley Curtis
3/9/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
Hamburg, AR
Clayton S|2023 Chevrolet Suburban 1500
Confirmed Service Customer
12/24/2025
Great service and everyone is always nice and friendly
12/25/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
Monticello, AR
Kelvin H|2014 Chevrolet Equinox
Confirmed Service Customer
1/22/2026
Everything went well
1/24/2026
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Monticello, AR
Hardy R|2022 Chevrolet 3500HD Silverado
Confirmed Service Customer
2/25/2026
Did what they said they would do . I’m well satisfied .
Monticello, AR
Taylor C|2025 GMC Yukon XL 1500
Confirmed Service Customer
3/11/2026
Guys did good with the service, but 170 something dollars for an oil change and tire rotation is crazy. I will drive the extra 15 minutes from my house to Smart in Whitehall and only pay 109 dollars for the same thing…..
3/12/2026
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
RISON, AR
Lindsay H|2023 GMC Yukon XL 1500
Confirmed Service Customer
8/22/2025
Great all around service.
8/23/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
Star City, AR
George K|2026 Chevrolet Traverse
Confirmed Sales Customer
9/26/2025
Wesley was great to deal with. He values all his customers past and present. His great personality will win you over. Chris was very good and very knowledgeable on all aspects of the financing. He was as very friendly too.
Wesley Curtis
9/27/2025
Wesley and Chris will be delighted to hear your praise! It’s wonderful knowing their personalities and knowledge made your experience enjoyable, and we look forward to assisting you again soon.
MONTICELLO, AR
Sara H|2026 GMC Acadia
Confirmed Sales Customer
1/6/2026
Very helpful hometown shopping.
Wesley Curtis
1/7/2026
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Monticello Chevrolet GMC and we hope to see you again soon!
Monticello, AR
Debbie B|2025 GMC Canyon
Confirmed Service Customer
2/13/2026
Friendly and efficient.
Warren, AR
Glenn M|2005 Chevrolet SSR
Confirmed Service Customer
3/9/2026
Mr. Lane went out of his way to assist. It was quick and easy
3/10/2026
We appreciate your feedback! Mr. Lane is glad he could assist and make the process quick and easy for you.
Monticello, AR
Charles S|2016 GMC Terrain
Confirmed Service Customer
7/8/2026
Good
Avery Weaver
7/10/2026
Hello, thank you so much for your feedback! We appreciate you taking the time to leave us this review. Have an amazing day!
Monticello, AR